Question 1

What type of properties do you decorate?

Accepted Answer

We cover a range of spaces such as homes, offices, restaurants, hotels, banks, car dealerships, country clubs, venues, events, and more. We are versatile and well-equipped to handle a wide variety of installations and decorating projects.

Question 2

How long do installations usually take?

Accepted Answer

Depending on the nature and complexity of the installation, the timeframes vary depending on what's involved or included in the project. Generally, installations are completed within 8 hours. Initial setups may take longer during the first year as we familiarize ourselves with your space and optimize the procedures and process.

Question 3

Do I need to schedule taken down or removal of the install?

Accepted Answer

Our takedown process varies, depending on the type of installation.  We do ensure that we communicate with our clients prior to the day/time as well as walk them through our process so that they know what to expect.  Removals and take-downs are organized and scheduled by area to help us efficiently complete all projects within this short time frame. We do, however, work with the client in order to determine the best date and time to complete the removal.  Weather conditions, particularly snow, may occasionally cause minor schedule adjustments.

Question 4

How far in advance should we contact you to schedule our decorating date?

Accepted Answer

We recommend reaching out to us as early as possible in order to secure your preferred day on our calendar.  There are limited opportunities available for each holiday decorating season and our slots fill up quickly. Many clients secure their next year's date during the current year's installation. Be sure to secure your next installation before we complete your take-down or removal.

Question 5

Do we need to be present during installations or take down of decorations?

Accepted Answer

Do we need to be present during installations or take down of decorations?
While we do like to have an initial conversation with a main contact person prior to the start of our installations, your presence is not required.  Though you're welcome to be on-site, we can also make adjustments via video conferencing or chat to ensure we have a seamless process in the event that an in-person contact is not available.  Please note that having fewer people on the premises typically allows for faster, more efficient work. For safety, we ask that pets be kept in a designated area to avoid accidents and prevent them from escaping.

Question 6

Do you buy, rent, or lease the decorations?

Accepted Answer

We offer flexible options to meet your needs. You can choose to keep the decorations after we purchase and install them, rent our complete decor for a year, or opt for a multiple-year leasing arrangement.  Let us know of any specific questions you may have regarding this arrangement.

Question 7

Do you store the decorations?

Accepted Answer

For clients who opt for a leasing arrangement, we do provide storage services. The decorations are carefully packed in plastic bins and stored in our warehouse until needed the following year, ensuring their safety and longevity.

Question 8

Does Mawusi Events carry Liability Insurance?

Accepted Answer

Yes, we are fully insured and carry liability insurance. If you require a Certificate of Insurance (COI), please let us know, and we will be happy to provide it upon request.

Question 9

What areas do you provide service?

Accepted Answer

We are based in Virginia but we do travel, depending on the scope of work.  Feel free to provide us with the details and we can discuss further

Question 10

How much are your services?

Accepted Answer

Our pricing is determined by various factors such as the type of service needed, the size and scope of work, the distance needed to transport the materials, as well a the number of team members required to adequately perform the job.

Question 11

How do I book your services?

Accepted Answer

Click on this link https://www.honeybook.com/widget/mawusi_events_207710/cf_id/63e14db36f7aff067b685416 to fill out our inquiry form.

We'll take care of your LUXURY DECOR,

so that you can enjoy the festivities

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FAQ

Frequently asked questions